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Terms & Conditions

All Cabco Taxis will respond to either telephone, email, fax or postal requests giving an individual quote based on the information provided by the prospective Client. As required, we will negotiate and agree on a price or pricing for the work detailed and agree on a payment method.

Cabco Taxis is referred to as "the Company". The person booking and paying for the taxi transfer service is referred to as the "Client" under the following terms and conditions:

For non airport collections we have a 15 minute grace period, after which waiting time may be charged.

For airport arrivals we monitor the flight arrival time and have a grace period of 45 minutes from the flight landing time. Please note that with short haul flights we may have to dispatch vehicles before any delays are known, waiting time may therefore be charged between the scheduled and actual arrival times. All waiting time will be charged at the prevailing rate.

Any variations to the journey/s originally discussed, booked and agreed to, between the Company and the Client may be subject to additional charges, if these changes involve extra time, parking fees, congestion charges, extra distance being covered and / or subsistence due to extended time.

Journeys which involve a return collection at a later time may be considered to be two separate journeys and may require payment for each part.

No service charge is included or expected and forms no part of any price / quote given. This is purely at the discretion of the Client and forms no part of our pricing.

Every effort will be made to provide the vehicle requested, however, circumstances may make the substitution of a similar type / class of vehicle necessary. On occasions subcontracted vehicles may be used.

Every effort will be made by the Company to ensure that the vehicle/s arrive on time at both their pickup and designated destination locations. The Company shall not be held responsible or liable for any delays (and / or arising consequential losses) that occur, which is beyond our control.

The driver will travel by the most appropriate route on the day, unless instructed or directed otherwise by the Client.

All vehicles are fully insured for the purpose of transportation in accordance with British Law. However properties are carried entirely at the Clients own risk and the Company shall not be held responsible / liable for any losses / damage to such property. It is the responsibility of the Client to ensure that when they vacate the vehicle they take with them all their luggage / property.

The Company and its drivers have the right to refuse to carry, or put out of the vehicle, any Client who is thought to be under the influence of alcohol or drugs and whose behavior poses a threat, either to the driver, the vehicle or any other passenger.

Smoking is illegal in all of the Company vehicles.

For all executive and business transport, parking / waiting / congestion charge / tolls etc. fees (at the prevailing rate) will be added to the overall cost.

Our drivers are professional drivers and are not exempt from their legal driving obligations and as such we do not expect them to compromise these obligations.

Nothing contained in these terms and conditions affects the Clients statutory rights.

Payment method
Cash ( cheque ) in full settlement at the conclusion of the job. Receipts supplied if requested.
Prepayment / deposit may be required.
Cash invoicing by prior arrangement and settled in full by return of post.
Cheques are to be made payable as directed.
Credit card by prior arrangement and settled in full at the conclusion of the job (pre-payment may be required).
Credit card payments are subject to a 6.5% surcharge

The following additional charges may apply
Collections between midnight and 06:00 hrs -- 50%
Bank holidays -- 50%
Christmas and New Years Day -- 100%

Cancellations
In the event of a Client not attending the full fee plus any other incurred fees may be charged. Cancellation fees are as follows:
*Over 12 hours notice - No Charge | *3 - 12 hours notice - 25% of quoted price
*2 - 3 hours notice - 50% of quoted price| *Less than 2 hours notice - Full price
Extenuating circumstances may be considered by the Company in appropriate cases.

Postal Address:
Cabco Of Chesham Ltd | 162 Broad Street | Chesham | Buckinghamshire | HP5 3ED
Telephone: 01494 791122 | Fax: 01494 773345 | Email: contact@cabcotaxis.com

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